Contact Us
Have questions about Pollix? Need help with your voting events? We're here to help you succeed. Get in touch with our team.
Get In Touch
Email Support
Get help via email - we respond within 24 hours
info@pollix.vercel.app
Phone Support
Speak directly with our support team
+233 55 151 5552
Live Chat
Instant help through our chat system
Available on website
Office Visit
Visit our office for in-person consultation
KNUST, Kumasi, Ghana
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Office Information
Headquarters
BUILD SCITECH
Accra, Ghana
West Africa
Contact Details
Office Hours
Emergency support available 24/7 for active events
Response Times
Frequently Asked Questions
How quickly can I get my account verified?
Account verification typically takes 24-48 hours during business days. We'll send you an email notification once your account is approved.
What are your pricing plans?
We operate on a revenue-sharing model with a 10% service fee on vote sales. There are no upfront costs or monthly subscriptions. You only pay when you earn.
Can I get technical support during my event?
Yes! We provide dedicated technical support during live events. Our team monitors all active events and can provide immediate assistance if needed.
Do you offer training for new users?
Absolutely! We offer comprehensive onboarding sessions, video tutorials, and personalized training for institutional administrators.
Emergency Support
Having critical issues during a live voting event? Our emergency support team is available 24/7 to ensure your events run smoothly.